Usage & Billing

For questions about your subscription, billing, or account limits, please contact our support team.

Contact Support

• Email: support@velora.build
• Subject: Include “Billing” in your subject line for faster routing

Our team can help with:

• Questions about your current plan
• Upgrading or changing your subscription
• Billing inquiries and invoices
• Account limits and usage

What’s Included

Your Velora subscription includes:

• Article generation
• Content source monitoring (RSS, social, email)
• CMS integration (WordPress or Sanity)
• Skills configuration
• Team member access

Need to Make Changes?

If you need to:

• Upgrade your plan - Contact support to discuss options
• Update payment details - Contact support with your request
• Cancel your subscription - Email support and we’ll process your request

Billing Questions

For any billing-related questions including:

• Invoice requests
• Payment issues
• VAT or tax documentation
• Refund inquiries

Please email support@velora.build and we’ll respond within one business day.